Privacy Policy

• You can use Office Util without an account, and without giving us any personal information.
• Files you scan, open or create stay on your device. Outside the AI tools, the app does not upload them.
• The AI tools are optional. If you use one, you sign in, and the content you choose for that request is sent to our servers to be processed.
• The app has no advertising and no third-party analytics or tracking code.
• We do not sell personal information.

This policy explains how the operator of Office Util ("Office Util", "we", "us") handles personal information in the Office Util apps for iPhone and Android and on this website. We are the controller of the personal information described here. You can reach us at support@gocodingnow.com.

It does not cover services run by others that you may use alongside the app, such as the Apple App Store, Google Play, or the apps you share a file to. Their own policies apply.

The following is stored in the app's own storage on your phone and is not sent to us:

• Your files. Scans, and the PDFs, documents and images the tools make, together with their names, sizes, page counts and the date they were made.
• What you type into tools. Numbers in the calculators and converters, cities in the time zone planner, text in forms, and signatures you draw in Fill & sign.
• Your settings. Pinned tools, preferences and your recent files list.

You can rename, share or delete files in the Files tab, and clear your recent files in Settings. Uninstalling the app removes everything it stored. If your phone backs up app data (for example to iCloud or to your Google account), those backups are handled by Apple or Google under your agreement with them.

App lock. If you turn on app lock, the check of your face, fingerprint or passcode is done by your phone's operating system. The app only learns whether the check passed. We never receive or store biometric data.

• Camera. Used only to scan documents into PDFs and to read codes or cards in the scanning tools. The app asks the first time you start a scan. Images from the camera are processed on your device.
• Files and photos. The app can only see the files and photos you pick in the system file or photo picker. It does not browse the rest of your library.

You can withdraw a permission at any time in your phone's settings. Tools that depend on it will stop working until you allow it again.

An account is only needed for the AI tools. If you create one, we collect and store:

• Account details. Your email address, an account identifier, the sign-in method you chose (Apple, Google or email), and your name if the sign-in provider shares it. With Sign in with Apple you can choose to hide your email, in which case we receive a relay address from Apple.
• Sign-in records. The dates and times you sign in and the tokens that keep you signed in.

We do not receive your Apple or Google password. Those providers learn that you signed in to Office Util and handle that information under their own privacy policies.

AI tools cannot run entirely on your phone. When you start one (Summarise, Ask a PDF, Draft email or Remove background), the following is sent over an encrypted connection to our servers:

• the text, document or image you chose for that request, and any question or instruction you typed;
• your account identifier, so we know the request is from a signed-in user;
• technical details needed to deliver and protect the service: your IP address, app version, device type and operating system version, and the time and size of the request.

We pass the content to AI service providers that process it for us and return the result. They act on our instructions and may not use your content for their own purposes.

• No training. We do not use the content you submit to train AI models, and we do not allow our AI service providers to do so.
• Short retention. Submitted content and results are kept only as long as needed to return the result to your phone, and are then deleted from our systems, apart from security and abuse-prevention logs that are deleted within 30 days.
• Your choice each time. Nothing is sent until you start an AI tool, and only the content you select for that request is sent. Please do not submit content containing sensitive information about other people unless you have the right to share it.

The app contains no advertising, no advertising identifiers, and no third-party analytics or tracking software. We do not build a profile of how you use the tools.

Apple and Google may give us aggregated, anonymous statistics about downloads and crashes, if you have agreed to share them in your phone's settings. These do not identify you.

This website does not set cookies and does not use analytics. Like any website, the servers that host it process your IP address, browser type and the pages requested in short-lived logs, to deliver the site and keep it secure.

If you email us, we receive your email address and whatever you include in the message, and use it to reply and to keep a record of the request.

We use the personal information described above to:

• create and run your account and carry out your AI requests (legal basis: performing our contract with you);
• keep the service secure, prevent abuse and enforce usage limits (legal basis: our legitimate interest in a safe and reliable service);
• answer your support requests (legal basis: our legitimate interest in helping our users);
• meet legal obligations, such as responding to lawful requests (legal basis: legal obligation).

We do not use your information for advertising, and we do not make decisions about you by automated means that have legal or similarly significant effects.

We do not sell personal information, and we do not share it for cross-context behavioural advertising. We share it only with:

• Service providers that work for us under contract: cloud hosting, AI processing, sign-in and email delivery. They may use the information only to provide their service to us.
• Sign-in providers (Apple or Google) when you choose to sign in with them.
• Authorities, when we are required to by law, or when it is necessary to protect the rights, safety or property of our users, the public or us.
• A successor, if Office Util is merged, acquired or sold. This policy will continue to apply to your information, and we will tell you before it becomes subject to a different one.

• Files and settings on your device: until you delete them or uninstall the app. We have no copy.
• Account details: for as long as your account exists. When you delete your account we delete them within 30 days, except where we must keep something longer to meet a legal obligation.
• AI request content: only while the request is being carried out, with security logs deleted within 30 days.
• Support emails: up to two years after the conversation ends.

Information sent between the app and our servers is encrypted in transit, access to our systems is restricted to those who need it, and the files on your device are protected by your phone's own storage protection. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the relevant authorities as the law requires.

Our service providers may process information in countries other than the one you live in, including the United States. Where the law requires it, we rely on safeguards such as the European Commission's standard contractual clauses for those transfers. You can ask us for details.

Depending on where you live (for example the EU, the UK or California), you may have the right to:

• ask whether we hold personal information about you and get a copy of it;
• have inaccurate information corrected;
• have your information deleted;
• object to, or ask us to restrict, how we use it;
• receive information you gave us in a portable format;
• withdraw consent where we rely on it;
• complain to your local data protection authority.

You can delete your account from the app's settings. For anything else, write to support@gocodingnow.com from the email address on your account. We reply within 30 days, and we will not treat you differently for using these rights. Because we hold no information about people who use the app without an account, there is usually nothing for us to provide or delete in that case.

Office Util is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has created an account, contact us and we will delete it.

If we change this policy we will update the date at the top. If a change significantly affects how we handle your information, we will give notice in the app or on this website before it takes effect.

For privacy questions or requests, write to support@gocodingnow.com. See also our Terms of Service.